REPORTSTAR ASSURANCE PLAN
Investing thousands of dollars in a video surveillance system only to find out something failed in recording the video won’t happen with the ReportStar Assurance Plan. This proactive plan ensures that your video surveillance system is working when you need it most.
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Please contact us to learn more about how ReportStar Assurance Plan can help you manage your video surveillance system.
WHAT IS THE REPORTSTAR ASSURANCE PLAN?
It is a proactive “health monitor” service that runs in the background and monitors the receipt of messages from your Open Eye digital video recorder (DVR). The health monitor is configured to send notification alerts (SMS or e-mail) to the appropriate person for critical health alerts such as:
Configure ReportStar to alert you to recording problems. Obtain easy to understand visual tools to quickly verify a recorders health.
This tool gives you a visual representation of the recorders retention capabilities as well as allowing you to set a recording duration threshold and be notified if this threshold is not being met.
CAMERA IMAGE VERIFICATION
This tool allows you to know not only if a camera is recording; it tells you if it is recording what it was intended to record. It also tells you if infrared (IR) illuminators are functioning correctly. View day/night image reports and visually verify that a camera is capturing the correct areas to be monitored.
*Photos courtesy of Open Eye